Washington State’s virtual Crisis Academy
Overview
Welcome to Washington State’s virtual Crisis Academy. The Crisis Academy is provided by the Health Care Authority and includes learning opportunities that are designed to support Mobile Crisis Outreach teams and organizations, along with Designated Crisis Responders (DCRs), with standardized training that aligns with national best practices and federal guidance.
The following eLearning opportunities currently available are:
Mobile Crisis Response (MCR) — These modules are developmentally tailored; all Mobile Crisis Outreach responders are required to complete the training respective to the population they serve – 1) adult crisis responders and/or 2) youth and families. We recommend beginning a module when there is adequate coverage, and when you can expect to remain uninterrupted; however, do note that a module does not need to be completed in a single sitting. You may pause and return to the training as needed. Expect 5 hours to complete the Adult Crisis Responder program and 4 hours to complete the Youth program.
Trauma Informed Approach (TIA) for Designated Crisis Responders (DCRs) –– This eLearning program is specifically designed for Washington State certified Designated Crisis Responders (DCRs)*; all DCRs are required to complete this online training. It is recommended to begin the content when there is adequate coverage, and when you can expect to remain uninterrupted; however, do note that the program does not need to be completed in a single sitting. It will save where you left off so that you may pause and return to the training as needed. Expect 3 hours to complete.
* Click here to learn more about how Washington State defines a DCR.
Please note the following when registering and beginning the eLearning:
- Once you have registered, you should receive a Welcome email from Crisis Academy Washington Bridge in your inbox within a few minutes. Check spam if you don’t see it after 15 minutes.
- Open email and follow the instructions to establish your personal Crisis Academy Bridge password. Note: Username will be your email address used to register.
- Once you are logged into your Bridge account, The eLearning programs are available by visiting the Learning Library tab.
- Currently there are 4 options to choose from in the library:
1) Short Bridge Tutorial video (optional)
2) Youth Crisis Responder eLearning modules
3) Adult Crisis Responder eLearning modules
4) TIA for DCRs - Enroll in the program(s) relevant to your role. Also, if you run into any issues while registering or accessing the modules, let us know by emailing admin@enroutecoaching.com. We also encourage feedback for improvements regarding how the modules are established and function.
- Added note for newly registered DCRs: Once you are logged into your Bridge account, you should also notice an automatic enrollment into the TIA for DCRs eLearning program based on your registration response where you checked “Yes/ In Progress”. If you do not see the program on your My Learning homepage, visit the Learning Library tab and self-enroll.
Online Modules
This website was developed by En Route, LLC with funds from the Washington State Health Care Authority, Division of Behavioral Health and Recovery (HCA/DBHR)
En Route, LLC | (503) 941-0692 | admin@enroutecoaching.com